Deliveries ? Returns ? Security measures ? Find all your answers in our FAQ COVID-19 here !
Sign up to your account to see your selection
My Account
Already registered ? Log in :
Forgot Password? ?
New here :
Create an account
Your Cart
INTERNATIONAL DELIVERY (FREE SHIPPING over 79€ (DE)...) More info here. // FREE RETURNS (BE & FR only) More info here.

Toonzshop ships all around the world and offers you different modes of delivery

Home > SHIPPING : Delivery time & Cost

Following the latest measures introduced by the French government in response to covid-19, we would like to reassure you of our commitments:

  • Our physical shop is now closed until further notice & our website will remain live: orders are prepared and dispatched every day.
  • Colissimo home deliveries will remain in place and are guaranteed. However, delivery times are not guaranteed.
  • Also, International Relay delivery is now unavailable.


>> For any orders placed with Mondial Relay that are currently in transit or have been received at Point Relay dispatch points, parcels have been placed in holding with agencies or at Point Relay dispatch points, until they reopen.
We will make sure you are not left empty handed, rest assured. A certain amount of patience will probably be necessary. ;)
>> For any orders placed with Colissimo - Relais colis that are currently in transit: parcels will be redirected to your nearest post office. You should receive an email notification (don't forget to check your spam email ;) ).

More questions ? All answers are here

Our services will remain unchanged and we’re always ready and available to address any questions or concerns you might have: //
Know that we’re doing whatever we can to make this situation that little bit less difficult.

Take care of yourself and your family and friends. ♥♥♥

If you have further questions: our Q&A is here.
Or if you would like more information about COVID-19 click here, to see our dedicated Q&A.

subscribe to our newsletter toonzshop :

Do you have questions ?

With this exceptional situation, our customer service team works from home,
you can contact them by email:,
or by telephone on +0033(0)549436132 from Monday to Friday // 10am - 1pm, thank you to privilege the sending of a email :)

Join us :

Secure payment

Our store

Temporary closure of our physical shop
45 Route de la Cassette 86000 Poitiers - France