Bonne qualité mais ça baille un peu en bas du dos.
12/01/22
Rating collected by
Trustpilot
Bonne qualité mais ça baille un peu en bas du dos.
( 12/01/22 )
"May-Lï" dress, Black
I really adore the cut of this dress, but I'm really unhappy with the fabric they used...after wearing it once it became linty and doesen't look nice anymore after all :/
After all I can only recommend anyone whos not satisfied to contact the service team! The team is very dedicated and will find a good solution!
08/10/20
Rating collected by
Trustpilot
I really adore the cut of this dress, but I'm really unhappy with the fabric they used...after wearing it once it became linty and doesen't look nice anymore after all :/
After all I can only recommend anyone whos not satisfied to contact the service team! The team is very dedicated and will find a good solution!
( 08/10/20 )
Toonzshop,
le 02/09/20
Hello Nina :)
I am deeply sorry for this... This is unacceptable and I completly understand your disappointment.
I highly recommend you to contact our after sale service at commandes@toonzshop.com to find a solution :) Please join these pictures too.
Have a nice day,
Constance.
,
le 05/10/20
Hello Constance,
thank you for your message! I contacted your after sale service as you said and it was possible to exchange the item although more than 30 days passed since my purchase! Thank you and the service team for the effort :) Have a nice day!
Kind regards
Nina
Bonne qualité mais ça baille un peu en bas du dos.
I really adore the cut of this dress, but I'm really unhappy with the fabric they used...after wearing it once it became linty and doesen't look nice anymore after all :/
After all I can only recommend anyone whos not satisfied to contact the service team! The team is very dedicated and will find a good solution!
Hello Nina :)
I am deeply sorry for this... This is unacceptable and I completly understand your disappointment.
I highly recommend you to contact our after sale service at commandes@toonzshop.com to find a solution :) Please join these pictures too.
Have a nice day,
Constance.
Elegantni nádhera